Privacy policy

Privacy Policy (2025)

This Privacy Policy outlines how Wall of Plants Shop ("we" or "the Site") collects, uses, and shares your personal information when you visit or make a purchase from our site.

Contact Us
If you have any questions about our privacy practices, or want to make a complaint, feel free to reach out to us by email at wallofplantsshop@gmail.com or by mail using the details below.

Information We Collect

We collect personal information when you interact with the Site, including during your purchases and customer service inquiries. Below are the types of personal data we collect and the purpose behind it:

Device Information

• Purpose: To ensure the site loads properly and to optimize your browsing experience.
• Data Collected: Web browser version, IP address, time zone, cookies, browsing behavior.
• Source: Collected automatically through cookies, log files, and other tracking technologies.
• Disclosure: Shared with our processor, Shopify.

Order Information

• Purpose: To fulfill orders, process payments, arrange shipping, send invoices, communicate, and offer personalized recommendations.
• Data Collected: Name, billing/shipping address, payment details, email, phone number.
• Source: Provided by you during checkout.
• Disclosure: Shared with Shopify.

Minors
Our site is not intended for individuals under the age of 18. If a parent or guardian believes their child has provided us with personal information, please contact us to request deletion.

Sharing Personal Information
We share your personal information only with trusted service providers, such as Shopify, to help with order fulfillment and customer support. We may also disclose personal information if required by law or in response to legal requests.

Behavioral Advertising
We may use your personal information for targeted ads or marketing. For instance:

• We use Google Analytics to understand site usage.
• We share your information with advertising partners to personalize your experience.

For opt-outs, visit:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings

Your Rights

GDPR
If you're an EEA resident, you have rights to access, correct, update, or erase your personal data. Your data may be transferred outside of the EEA, including to the U.S. For more information, check Shopify’s GDPR Whitepaper.

CCPA
If you're a California resident, you have similar rights to access, correct, or erase your personal information. To exercise these rights, please contact us.

Cookies
We use cookies to improve your browsing experience by remembering your preferences and helping us analyze usage. You can control cookies through your browser settings. Note that blocking cookies may limit certain website features.

Do Not Track
We don't respond to "Do Not Track" signals since there’s no industry-wide standard on how to do so.

Changes to This Privacy Policy
We may update this policy to reflect changes in our practices or for legal reasons. Please review this page periodically.

Complaints
If you're unsatisfied with our response to your complaint, you have the right to file a complaint with the relevant data protection authority.

Last Updated: 2025